Chad’s Blog
Pragmatic Technologies for Life and Business Success®
I initiated a conference call this morning using GotoWebinar – a product I use to conduct such calls and webinars, which I have done many times before. The call connected attendees from two continents and allowed us to use our computer speakers and microphones to join the call or simply use a regular phone. I’ve elected to use my (USB) headset with the built-in microphone. As soon as the attendees joined the call I noticed that they all sounded like Minnie Mouse. Not knowing if this issue was due to me not having enough coffee yet or perhaps some software setting I inadvertently changed, I immediately changed my mindset to that of Mickey to the rescue, switched to my regular phone and all was well.
Shortly after the call was over I inquired with GoToWebinar technical support: “Oh yes, that is a problem we are working on which only happens with the latest software version of the Mac and only if you use the USB headset.”
“That’s all folks”
(oops sorry, wrong character)