Chad’s Blog
Pragmatic Technologies for Life and Business Success®
Let me share with you the type of voice mail messages that irritate me:
- Today is Thursday, March 27. In the morning I will be out of the office visiting with a client and in the afternoon I am traveling to another client …
- Please stop and listen carefully as these menu options may have changed …
- This call may be monitored for quality control …
When I call and get a voice mail, I simply want to leave a brief message and in the fastest way possible. I know that since I got the voice mail this person is either out of the office, away from their desk or on another call. I do not need to be told the day it is – I have my own calendar, or what this person’s schedule is – I truly don’t care, or learn new menu options – I have other more interesting things to learn, or the fact that my voice may be recorded.
My favorite message would probably be: “I am out, leave a message now.” But since we all want to probably sound professional and polite, here is mine: “Hi, This is Chad at extension 112. Please leave your message and I will get back with you as soon as I can. Thank You.”
The only reason I record my extension is to make it easier for the caller to get a hold of me next time they call.
Since I am already on this topic, when leaving messages why not make them pithy and succinct?
When leaving a message always leave your phone number and repeat it.
Not much worse than having to rewind messages to try and catch the number the caller speeds through.
S
And leave it twice. Once at the very beginning and once at the end.
L