Customer service at its best

I love my Bose QuietComfort2 Headphones product and won’t use anything else in first class due to peer pressure. :~)

When I first broke it about a year ago, the local store immediately exchanged it for a new headset – no questions asked. When breaking this new headset again several weeks ago, I had to send it to Bose Corporation since the local store did not have them in stock. I just received my brand new headphones from Bose, no questions asked.