This week’s reflection point: What a week it has been as we Clevelanders celebrate the great championship win of our team, the Cavaliers! This city has been transformed; new energy, excitement and pride. There are so many lessons to be gleaned from this accomplishment and apply them from this remarkable comeback. Here is my list: Dream big and execute your plan Believe in yourself Keep the progress moving forward one step at a time Recognize the bigger cause of why...

This week’s reflection point: I am a strong believer in eliminating or minimizing our weaknesses but I especially believe in enhancing and building on our strengths. There is no better way to recognize our strengths than by simply examining what we are remarkable at. As I was reflecting on the most profound attributes that have made our clients and us remarkable, here is what comes to mind: Deliver strong value Being responsive Lead with innovative thinking Uplift their spirits Share...

This week’s reflection point: You’ve probably heard me say that powerful content creation is one of the key distinguishing attributes of great thought leaders and leading organizations. Whether you use programs such as Evernote or Trello to store your ideas, organizing the content is critical in order to achieve successful results. It all starts with the formulation of the proper categories. Here are the categories I have created for our content development: Topics: The list of all my ideas for...

This week’s reflection point: I’ve been fortunate over the years, to work with many prospective clients and I confess that some are a pleasure to work with while others a bit challenging. Obviously, the ones that are great to work with often become the most rewarding and outstanding clients. There are several warning signs that a prospective client may be challenging such as: argumentative, inflexible, closed-minded, hard to get a hold of and disrespectful. Let me share some of the...

This week’s reflection point: Far too many people have a tremendous amount of knowledge, but fail to share it with the world. Don't be one of them! It's incredibly important to "digitize" your intellectual property, manifesting your ideas in podcasts, articles, blogs, videos, e-books, newsletters, and other online media. Continue reading →

This week’s reflection point: I lost my Mom 14 years ago and there is not a day that goes by that I don’t think of her and miss her. As we just celebrated Mother’s day I reflected on some of the greatest lessons I learned from her. Risk taker – She stood in lines at the age of 7 in Poland waiting to get bread for her family and then fled on foot into the forest to escape holocaust. Thinking...

This week’s reflection point: Many organizations have sterile websites that don’t really show who they are. When there’s no human interface on your site, customers can’t see the unique personality of your team. People don’t like to interact with machines; they want to interact with humans. A woman once came up to me after I gave a speech at a conference. She had seen me at the same conference a few years before. “Chad,” she said, “I noticed you didn’t...

This week’s reflection point: One of my favorite exercises that I conduct with my clients or during my speaking presentations is the creation of amazing content. I ask them the following: What is one of the key challenges your clients are facing? What are three powerful insights you could share with them to overcome this challenge? What is then the action they could take to transform their success or what provocative question could you ask to mobilize them to next...